Great customer service, more than willing to go the extra mile to not only find the kind of home I was looking for, in the price range I was looking for, but to help with all the details involved in the purchase – dealing with the seller and the seller’s agent, dealing with the mortgage company, the title company, escrow, etc. Helping with the process after the purchase: meeting the home inspector when I couldn’t because I was back home in California. Keeping me informed all through the process, including reminders to transfer utilities before they were disconnected to avoid reconnection charges. Arranging for vendors and contractors to get estimates on needed repairs, etc. so there were no unexpected or costly surprises to deal with after the purchase. Just all around great, above-and-beyond customer service.

Testimonial for Susan Roos, Realtor Susan is professional and accessible. She is organized and quick to answer every question, large or small, in the home buying process. I felt so informed every step of the way because of how clear and strong of a communicator she is. I am thankful for Susan and how easy she made the process of purchasing my new home. I would not hesitate to recommend Susan to my family/friends for their real estate needs.

It was my luck to have Susan helping me to find our dream vacation, home away from home. She is very professional in every way and never gets tired of you. You can ask Susan again and again the same thing and she is ready to help. You feel like her time is expendable in your favor. She tells you the truth but never discouraging. Having Susan as your realtor is having a good and honest friend helping you in your adventure. Thank you Susan again and again for being a part of our life.